Privacy Policy

Privacy Policy for the E-commerce website of M/s.Indomitra Farm Products Private Limited

Effective Date: 19th September, 2024

At Indomitra Farm Products Private Limited, we are committed to safeguarding the privacy of our customers and ensuring that their personal information is protected. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.indomitravco.com (referred to as the “Site”). Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

When you visit or make a purchase from our website, we collect the following types of information:

a. Personal Information

We may collect personal identification information that you voluntarily provide to us, such as:

  • Name
  • Shipping and billing addresses
  • Email address
  • Phone number
  • Payment information (such as credit card or other financial account details)
  • Any other details you provide during account creation or order processing

b. Non-personal Information

We may also collect non-personal information, such as:

  • Browser type
  • IP address
  • Device type
  • The date and time you accessed our website
  • Pages visited on the Site

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your orders and transactions
  • To deliver products to you and provide customer support
  • To communicate with you regarding your purchases, offers, or updates
  • To improve our website and user experience
  • To comply with legal requirements

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following scenarios:

  • With trusted service providers who assist us in running our website and business operations, such as payment gateways and delivery services.
  • When required by law or governmental authorities.
  • In case of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Data Security

We use industry-standard security measures to protect your personal information. This includes encryption, firewalls, and secure servers. While we strive to ensure the protection of your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights concerning your personal information:

  • Access: You can request access to the personal data we hold about you.
  • Correction: You can ask us to correct any inaccurate or incomplete information.
  • Deletion: You can request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your data for certain purposes, such as marketing.

To exercise these rights, please contact us at customercare@indomitravco.in, corp@indomitravco.com

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience. Cookies are small data files stored on your device that help us understand how visitors interact with our site. You can control the use of cookies through your browser settings, but this may affect your ability to use certain features of the Site.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any external website before providing your personal information.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

9. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed of how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Indomitra Farm Products Private Limited
SF No 212 / 5A Uthupalayam, Arasur Village, Sulur, Coimbatore - 641407, Tamil Nadu.
Email: customercare@indomitravco.in, corp@indomitravco.com
Phone: +91 99530 87352 & 63827 13158

By using our website, you agree to the terms of this Privacy Policy.